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Be protected and informed as you make final arrangements after a loss

Be protected and informed as you make final arrangements after a loss

Professional funeral directors at Can-Trust Funeral, based in Richmond, BC recommend that family members or executors responsible for making the arrangements after a loss, turn to Consumer Protection of BC as an important resource to help you.

You may be overwhelmed and vulnerable when you enter a funeral home. Yet in your distressed state, you must deal with multiple documents placed in front of you. One of these will be a funeral contract. On it you will see a fee, currently $30, called the Consumer Protection BC fee.

Consumer Protection BC offers a service families can reach out to if they believe that they have been misled, mistreated or received wrong information from the funeral provider. (Can-Trust upcoming blogs will detail how funeral providers can mislead, mistreat and giving wrong information to bereaved families, please subscribe for an alert to your inbox)

The death care professionals at Can-Trust who provide funeral services throughout the Lower Mainland have these two important messages today, so that families and executors can protect themselves and feel confident in the planning after a loved one passes:

You have access to an independent and trusted source to for research

The Consumer Protection Act serves you with information 24/7 on their website.

Consumer Protection BC regulates the industry and issues licenses for funeral directors and funeral homes.

It is mandatory for funeral professionals to be licensed by Consumer Protection BC. The website can tell you if the person who is serving your family is licensed or not. (Next blogs will explain why it is critical that the person serving your family is licensed)

You will learn about your individual rights on their pages and also see published reports on any infractions of complaints investigated. Available to you are listings of funeral homes that violated regulations and exactly which regulations they violated, so you may think twice about using them. (Most instances of violation are related to Pre-arrangements and about items not listed on pricelist, incorrect information given etc. To learn more in upcoming blogs, subscribe)

You have more time than you think when a loved one passes

You have time to do all you must. Call on the services of a professional and licenced funeral director to help you arrange all you need for burial or cremation and any events you wish to hold to celebrate the life of the person who passed.

Consumer Protection BC can help you screen for a reputable funeral provider.

Before you engage with any funeral homes, please call Can-Trust-Funeral at 604-376-7975 or email to book a free professional consultation.

You are never obligated.

Can-Trust-Funeral’s provides reliable, straightforward and affordable service, and with compassion, always.

Can-Trust’s team of licensed funeral directors, provide funeral services in Burnaby, funeral services in Richmond and in Vancouver as well as throughout the Lower Mainland. 

Phone: 604-376-7975


WeChat: Cantrustfuneral

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tonychan 2 Comments

KNAPP, Allen

February 15, 1926 – July 25, 2018

It is with great sadness we announce the passing of Allen Knapp at the age of 92. Al is survived by his wife Molly of 68 years and his son Allen (Betty); Daughter Susan (Harry); Grandson John and Granddaughter Trish.  Al spent 3 years with the Canadian Navy during the war.  He spent 37 years with Air Canada and enjoyed postings in Toronto, Montreal, Cleveland, Edmonton, Winnipeg and ended his career with a posting in Tokyo, Japan.  Returning to retire in Richmond, B.C..

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HEBERT, Scott Warren Alexander

December 31, 1970 – March 17, 2018

We are extremely saddened to announce the passing of Scott Hebert, our beloved husband, father, friend and trainer extraordinaire at the age of 47.  He leaves behind his loving wife Rosalie, daughter Jessie and countless family members and dear friends.  He will be greatly missed by the athletic community and his passion for life will live on through all those he touched. 

A celebration of Scott’s life, where we will all get the opportunity to celebrate and honour Scott, will take place at the Stadium rink at the Minoru Arena in Richmond on Friday, May 4, 2018 at 3pm.

In lieu of flowers, a go fund me page has been setup for Jessie’s postsecondary education. Hebert In Memoriam.  (Link on his facebook page) #Bellletstalk 

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LI, Yong Qiang

November 14, 1963 – March 5, 2018

Yong Qiang Li passed away at Vancouver General Hospital at the age of 54.  He was born in Guangzhou, China.  Visitation on March 8, 2018 from 3 – 5 pm at Bakerview Community Crematorium and funeral service on March 9, 2018 at 9:30am at Bakerview Crematorium.

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WONG, Jimmy Kam Yow

November 20, 1947 – December 24, 2017

Jimmy passed away peacefully after a brief illness. He was pre-deceased by his beloved father Wong Gim Sing (1966), beloved mother Wong Leong Quay Ying (1974) and beloved sister Wong Feng Gin. He is survived by his son Terrance (Christina); his daughter Christina (Alexander); his daughter Cynthia (Take);  his daughter Cassandra (Terry);  his daughter Kscenia (David);  four grandchildren Matthew, Madeleine, Joshua and Cameron; and many close friends.

He emigrated from China to Vancouver, BC, Canada in the 1950s and attended high school in East Vancouver where he made many friends, was a member of the senior boys’ basketball team (called “Fly Hounds”), and was an avid reader.  He later attended Pacific Vocational Institute, Burnaby, BC and British Columbia Institute of Technology in Burnaby, BC for further education.

Jimmy worked for Canada Post Corporation (New Westminster Station) for over 30 years before retiring to pursue interests in travel, ballroom dancing, swimming, camping and the great outdoors. He loved his family including his four precious grandchildren.  He was a generous and loving man, father and dear friend who lived his life with courage and pure enjoyment.  Jimmy will be remembered in loving memory by his family and friends.

As per Jimmy’s wishes, a private family burial service will take place at Valley View Cemetery in Surrey, British Columbia, Canada. Arrangements entrusted to Can-Trust-Funeral Ltd.