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We all need good people to count on when it is time to plan a funeral or memorial service especially on that first call for help after a loved one has passed. It might be in the crushing moments after a death where we need the comfort from a death care professional and their competent and quick response to the many details that must suddenly be decided. We can feel overwhelmed whether facing an immediate need for funeral services or when we plan funeral arrangements for an anticipated death after prolonged illness. It even happens if we choose to explore pre-planning a funeral, cremation or memorial service well in advance of need.

According to Can-Trust Funerals, a locally owned and operated funeral home based in Richmond the top questions on the minds of families facing a loss is:

What do I do now? Who can I call for help?

This is what they recommend:

A licensed funeral director should be your first contact

  • Your “first call” after a death has taken place is often from a hospitals or care home. You need support and confidence in taking next steps and your call should be answered by a funeral director.
  • Being local in our community, a Can-Trust a funeral director takes your call directly or responds personally soon after your very first attempt. Your experience with funeral service providers whose calls, especially off business hours, are handled by an answering service before they are routed to the on-duty funeral director may leave you having to repeat all the traumatic details to yet another person.  

The process ahead

  • When a licensed funeral service professional is your first contact, you have a guide to take you through the process required by law. That means they will personally advise you on the documents you need to gather and the choices you can make within the laws of British Columbia to carry out the funeral, cremation or memorial arrangements.

People standing by to serve your needs

  • Funeral directors are also licensed to call on and coordinate the other people in place to serve you. This includes arranging for the services of clergy and supervising the embalmers, assistants, limo drivers, catering staff, florists and audio-visual specialists, if needed,

It is critical for a call from a grieving family to be answered immediately. Can-Trust Funerals is dedicated to answering that call and in serving Vancouver funeral service needs and funeral home needs in Burnaby, Surrey, and Coquitlam and include memorial services in these cities as well as in Delta and New Westminster.

Before you engage with any funeral homes, please call Can-Trust-Funeral at 604-376-7975 or email to book a free professional consultation.

You are never obligated.

Can-Trust-Funeral’s provides reliable, straightforward and affordable service, and with compassion, always.

Can-Trust’s team of licensed funeral directors, provide funeral services in Burnaby, funeral services in Richmond and in Vancouver as well as throughout the Lower Mainland.

Phone: 604-376-7975


WeChat: Cantrustfuneral

Visit us online for more information.